Terms & Conditions — Bellora

Last updated: 4 December 2025

Welcome to Bellora. By accessing or using our website (bellorabloom.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

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1. Introduction

These Terms & Conditions govern your use of our website and any purchases made through Bellora. By using the site, you confirm that you are at least 18 years old or have the permission of a legal guardian.

If you do not agree with any part of these terms, please stop using the website.

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2. Use of the Website

You agree not to:

• Misuse our website or violate any laws

• Attempt to hack, disrupt, or harm our systems

• Use our content, images, or designs without permission

• Interfere with the shopping experience of other users

All content on Bellora’s website—including images, designs, text, and logos—is the property of Bellora and may not be copied or used without approval.

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3. Product Information

Bellora offers curated and custom jewelry pieces designed for everyday elegance.
We make every effort to:

• Display product colors accurately

• Provide clear descriptions

• Maintain consistent quality across all items

However, slight variations in color or details may occur due to screen settings or handmade craftsmanship.

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4. Pricing & Payments

Prices listed on our website are in the currency shown at checkout.
We reserve the right to update prices at any time.

We accept secure online payments through trusted third-party payment providers.
By completing a purchase, you confirm that:

• The payment method belongs to you

• The information provided is accurate

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5. Orders & Availability

All orders are subject to availability.
In rare cases, if an item becomes unavailable or out of stock:

• We will notify you immediately

• You may choose a refund or a replacement item

Custom-made orders require additional processing time depending on the design.

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6. Shipping & Delivery

Shipping times vary depending on your location.
While we strive to deliver your order promptly, delays caused by couriers or customs processes are outside our control.

You are responsible for providing accurate shipping information.
Bellora is not responsible for delays or failed deliveries due to incorrect addresses.

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7. Returns & Refunds

Our Returns & Refund Policy applies to all purchases.
If you receive a damaged or incorrect item, contact us within the specified timeframe to arrange a replacement or refund.

Custom-made items may not be eligible for return unless defective.

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8. Warranty

We stand behind the quality of our jewelry.
All Bellora pieces include a warranty covering manufacturing defects only.

The warranty does not cover:

• Normal wear and tear

• Water/chemical damage beyond normal usage

• Misuse or accidental damage

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9. Custom Designs

For personalized pieces:

• Bellora may request design references or approval before production

• Custom orders may take additional time

• Once production begins, custom orders cannot be canceled

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10. Privacy & Data Protection

Your privacy is important to us.
Our Privacy Policy explains how we collect, store, and protect your information.
By using our website, you consent to that policy.

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11. Limitation of Liability

Bellora is not liable for:

• Losses caused by misuse of our products

• Delays in shipping due to external factors

• Website technical errors beyond our control

• Any indirect, incidental, or consequential damages

Your use of the website is at your own risk.

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12. Changes to Terms

Bellora may update these Terms & Conditions from time to time.
Any changes will be posted with a new “Last Updated” date.
Continued use of the website means you accept the updated terms.

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13. Contact Us

If you have any questions about these Terms & Conditions, we’re here to help.

Bellora Customer Support
Email: info@bellorabloom.com
Phone:+971 56 235 8730
Website: bellorabloom.com