Skip to content

Free shipping for orders over AED 250

Privacy Policy

Privacy Policy — Bellora

Last updated: 4 December 2025

At Bellora, your privacy and trust mean everything to us. This Privacy Policy explains how we collect, use, protect, and store your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you agree to the practices described below.


1. Information We Collect

1.1 Personal Information

When you make a purchase or create an account, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (securely processed via trusted third-party payment gateways)

1.2 Automatically Collected Information

When you browse our website, we may collect:

  • Device information (type, browser, IP address)

  • Pages visited and time spent

  • Cookies and tracking technologies for improving performance and personalization

1.3 Order & Support Information

If you contact us or request a custom design, we may collect:

  • Photos or design references

  • Additional information needed to complete your order


2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer service and communicate updates

  • Personalize your shopping experience

  • Improve our website and product offerings

  • Prevent fraud and maintain security

  • Send promotional emails (only with your consent)


3. Sharing Your Information

We do not sell your personal information.
We only share data with trusted service providers needed to run our business, including:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting and security services

  • Marketing and analytics tools (e.g., Google Analytics, Facebook Pixel)

All partners are required to follow strict privacy and security standards.


4. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Improve website performance

  • Offer a better shopping experience

  • Provide relevant recommendations

You may disable cookies at any time through your browser settings.


5. Data Protection & Security

To keep your information safe, we implement:

  • SSL encryption

  • Secure payment processing

  • Regular system monitoring

  • Access restrictions to personal data

Your information is handled responsibly and securely.


6. Your Rights

Depending on your location, you may request to:

  • Access your stored data

  • Correct your personal information

  • Delete your account or data

  • Opt out of marketing emails

  • Receive a copy of your data

For all requests, contact us at info@bellorabloom.com


7. Custom Designs & Personal Requests

If you request a custom jewelry design, we may store:

  • Design notes and preferences

  • Reference images

  • Relevant communication

This information is used only to complete your custom project.


8. Children’s Privacy

Our website is not directed to individuals under 13 years of age, and we do not knowingly collect data from children.


9. Third-Party Links

Our website may include links to external websites.
We are not responsible for their privacy practices or content.


10. Changes to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with the new effective date.


11. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, feel free to contact us:

Bellora Customer Support
Email: info@bellorabloom.com
Phone:+971 56 235 8730
Website: bellorabloom.com


Back to top
WhatsApp